:root {
  --bg: #f4f7f3;
  --bg-accent: #e8f0ea;
  --card: #ffffff;
  --card-2: #f7fbf8;
  --text: #1f2a24;
  --muted: #526056;
  --accent: #2f7d5c;
  --accent-2: #8abf9f;
  --line: #d7e2da;
  --success: #2f7d5c;
  --danger: #b55347;
  --warning: #d6a14a;
  --shadow: 0 18px 40px rgba(31, 42, 36, 0.12);
  --radius: 16px;
  --radius-sm: 10px;
}

* {
  box-sizing: border-box;
}

body {
  margin: 0;
  font-family: "Space Grotesk", "IBM Plex Sans", "Segoe UI", sans-serif;
  background: radial-gradient(circle at top, #f9fcf8 0%, #f0f5f1 45%, #e6efe8 100%);
  color: var(--text);
  min-height: 100vh;
}

a {
  color: inherit;
  text-decoration: none;
}

header {
  padding: 32px 24px 16px;
}

.container {
  max-width: 1100px;
  margin: 0 auto;
  padding: 0 24px 48px;
}

.hero {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
  gap: 24px;
  align-items: center;
}

.badge {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 6px 12px;
  border-radius: 999px;
  background: rgba(47, 125, 92, 0.12);
  color: var(--accent);
  font-size: 13px;
  letter-spacing: 0.02em;
}

h1 {
  font-size: clamp(2rem, 4vw, 3.5rem);
  margin: 16px 0 12px;
  letter-spacing: -0.03em;
}

p {
  color: var(--muted);
  line-height: 1.6;
}

.field-help {
  margin: 8px 0 0;
  font-size: 0.85rem;
}

.selected-attachments {
  margin-top: 10px;
  display: grid;
  gap: 8px;
}

.selected-attachment {
  display: grid;
  grid-template-columns: 1fr auto auto;
  gap: 8px;
  align-items: center;
  border: 1px solid var(--line);
  border-radius: var(--radius-sm);
  padding: 8px 10px;
  background: #fff;
}

.selected-attachment-name {
  font-size: 0.9rem;
  overflow-wrap: anywhere;
}

.selected-attachment-size {
  font-size: 0.82rem;
  color: var(--muted);
  white-space: nowrap;
}

.selected-attachment-remove {
  padding: 6px 10px;
  font-size: 0.78rem;
}

.card {
  background: linear-gradient(180deg, rgba(255, 255, 255, 0.98), rgba(247, 251, 248, 0.98));
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 24px;
  box-shadow: var(--shadow);
}

.card + .card {
  margin-top: 24px;
}

form {
  display: grid;
  gap: 16px;
}

label {
  font-size: 13px;
  text-transform: uppercase;
  letter-spacing: 0.08em;
  color: var(--muted);
}

input,
select,
textarea {
  width: 100%;
  padding: 12px 14px;
  border-radius: var(--radius-sm);
  border: 1px solid var(--line);
  background: #ffffff;
  color: var(--text);
  font-size: 15px;
}

textarea {
  min-height: 120px;
  resize: vertical;
}

.actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

.submit-actions {
  justify-content: center;
}

button,
.button {
  cursor: pointer;
  border: none;
  padding: 12px 18px;
  border-radius: 999px;
  background: var(--accent);
  color: #ffffff;
  font-weight: 600;
  letter-spacing: 0.01em;
  transition: transform 0.2s ease, box-shadow 0.2s ease;
}

button:hover,
.button:hover {
  transform: translateY(-1px);
  box-shadow: 0 10px 20px rgba(47, 125, 92, 0.2);
}

button.secondary,
.button.secondary {
  background: #ffffff;
  border: 1px solid var(--line);
  color: var(--text);
}

button.is-loading {
  position: relative;
  padding-right: 42px;
}

button.is-loading::after {
  content: "";
  position: absolute;
  right: 16px;
  top: 50%;
  width: 14px;
  height: 14px;
  border: 2px solid rgba(255, 255, 255, 0.45);
  border-top-color: #ffffff;
  border-radius: 50%;
  transform: translateY(-50%);
  animation: button-spin 0.8s linear infinite;
}

.inline-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
  gap: 16px;
}

.ticket-list {
  display: grid;
  gap: 16px;
}

.ticket {
  background: #ffffff;
  border: 1px solid var(--line);
  border-radius: var(--radius-sm);
  padding: 16px;
}

.ticket h3 {
  margin: 0 0 6px;
}

.ticket small {
  color: var(--muted);
}

.status-pill {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 4px 10px;
  border-radius: 999px;
  background: rgba(82, 96, 86, 0.12);
  color: var(--muted);
  font-size: 12px;
}

.status-New { background: rgba(214, 161, 74, 0.18); color: #9a6d28; }
.status-In-Progress { background: rgba(47, 125, 92, 0.18); color: var(--accent); }
.status-Waiting { background: rgba(181, 83, 71, 0.18); color: var(--danger); }
.status-Resolved { background: rgba(47, 125, 92, 0.18); color: var(--success); }
.status-Closed { background: rgba(82, 96, 86, 0.18); color: var(--muted); }

footer {
  text-align: center;
  color: var(--muted);
  font-size: 13px;
  padding: 28px 0 40px;
}

footer.footer-left {
  text-align: left;
  padding-left: 24px;
}

.fade-in {
  animation: fadeIn 0.8s ease both;
}

@keyframes fadeIn {
  from { opacity: 0; transform: translateY(10px); }
  to { opacity: 1; transform: translateY(0); }
}

@keyframes button-spin {
  to { transform: translateY(-50%) rotate(360deg); }
}

.notice {
  padding: 12px 16px;
  border-radius: var(--radius-sm);
  border: 1px dashed rgba(181, 83, 71, 0.4);
  color: #7b3b32;
  background: rgba(181, 83, 71, 0.08);
  font-size: 13px;
}

.filters {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(160px, 1fr));
  gap: 12px;
  margin-bottom: 16px;
}

.stat-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(160px, 1fr));
  gap: 12px;
}

.stat {
  padding: 14px 16px;
  border-radius: var(--radius-sm);
  background: rgba(255, 255, 255, 0.9);
  border: 1px solid var(--line);
}

.stat h4 {
  margin: 0 0 6px;
  font-size: 13px;
  color: var(--muted);
  text-transform: uppercase;
  letter-spacing: 0.08em;
}

.stat strong {
  font-size: 20px;
}

@media (max-width: 700px) {
  header { padding-top: 24px; }
  .actions { flex-direction: column; align-items: stretch; }
}

.ticket-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 8px;
}

.ticket-top h3 {
  margin: 0;
  font-size: 1.03rem;
  line-height: 1.3;
}

.ticket-body {
  margin: 0 0 14px;
  color: var(--text);
}

.ticket-meta {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
  gap: 8px 14px;
  margin-bottom: 14px;
  color: var(--muted);
  font-size: 0.92rem;
}

.ticket-controls {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px;
  padding-top: 10px;
  border-top: 1px solid var(--line);
}

.ticket-controls label {
  margin: 0;
}

.ticket-controls select {
  width: auto;
  min-width: 160px;
}

.ticket-attachments {
  grid-column: 1 / -1;
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(140px, 1fr));
  gap: 10px;
  margin-top: 4px;
}

.attachment-link {
  display: grid;
  gap: 6px;
  border: 1px solid var(--line);
  border-radius: var(--radius-sm);
  padding: 8px;
  background: #fff;
}

.attachment-link img {
  width: 100%;
  aspect-ratio: 4 / 3;
  object-fit: cover;
  border-radius: 8px;
  border: 1px solid var(--line);
}

.attachment-link span {
  font-size: 0.8rem;
  color: var(--muted);
  overflow-wrap: anywhere;
}

.grecaptcha-badge {
  z-index: 9999 !important;
  right: 12px !important;
  bottom: 12px !important;
}